Privacy Policy

Last Updated: 18/02/2026

Welcome to KotelWish
We respect your privacy and are committed to protecting your personal information in accordance with Israeli law and applicable international regulations.

1. Who We Are

KotelWish is operated by a registered sole proprietor (Exempt Dealer) in Israel.

For privacy inquiries:
Email: info@kotelwish.com

 

2. Information We Collect

When you use our WordPress/WooCommerce website, we may collect:

Personal Information

• Full name

• Email address

• Phone number (optional)

• Billing details

• Order details

• Prayer content voluntarily submitted

Automatically Collected Information

• IP address

• Browser/device data

• Cookies and tracking technologies

 

3. Purpose of Data Collection

We collect personal information to:

• Process and fulfill orders

• Place submitted prayer notes

• Provide customer service

• Prevent fraud

• Comply with accounting and legal obligations

• Improve website functionality

Providing personal data is voluntary but necessary to complete purchases.

 

4. Payment Processing

Payments are securely processed via third-party providers integrated with WooCommerce (e.g., Stripe, PayPal).

We do not store full credit card details.

 

5. Prayer Content Confidentiality

Prayer content submitted is handled with discretion and used solely for fulfilling the requested service.

We do not publish, sell, or distribute prayer content without explicit consent.

 

6. Service Timeframe & Operational Schedule

Approved orders are fulfilled within up to seven (7) business days, excluding Fridays and Saturdays.

No placements are performed on Fridays or Saturdays.

Our service includes the placement of prayer notes only.
We do not provide candle-lighting services or any additional religious rituals unless explicitly stated in a purchased product description.

 

7. Content Review Notice

All submitted content is subject to review prior to fulfillment.

If content is deemed inappropriate or unsuitable, the order may be declined and refunded.

Approved submissions will be fulfilled according to the selected package.

Full details are available in our Terms & Conditions.

 

8. Cookies & Tracking

We use:

• Essential cookies (cart & checkout)

• Analytics tools (if enabled)

• Marketing tools (e.g., Meta/Facebook Pixel)

Users may disable cookies in browser settings.

 

9. International Transfers

Information may be processed in Israel or other jurisdictions where service providers operate.

 

10. Data Retention

Personal data is retained only as necessary to:

• Fulfill services

• Comply with legal obligations

You may request deletion subject to applicable law.

 

11. Your Rights

Israeli users may request access or correction of personal data.

EU users (GDPR) have rights of access, correction, deletion, restriction, and portability.

Contact:
Email: info@kotelwish.com

 

12. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of the State of Israel.

Any dispute arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv–Jaffa, Israel, including the Magistrate’s Court (Beit Mishpat HaShalom) in Tel Aviv–Jaffa.